Visitor Information & Billing
A calm environment helps our patients recover better. Here’s what visitors should know before dropping by, along with clear information on how billing works during your stay.
Patient First Care
Transparent Pricing
24/7 Support
Visiting Hours
Only one visitor is allowed at a time, for a maximum of 10 minutes, to visit the patient.
Guidelines & Protocols
Designed to maintain clinical safety, absolute hygiene, and a serene healing atmosphere across all hospital floors.
General Visitor Guidelines
- Please maintain a quiet, calm environment in patient areas.
- Limit the number of visitors per patient at any given time.
- Children and visitors with contagious illnesses are advised not to visit patient wards.
- Follow all instructions from nursing staff regarding visiting duration and conduct.
General Visitor Guidelines
- ICU access is restricted to maintain a sterile, controlled environment.
- Only immediate family members are permitted, with visiting slots coordinated through nursing staff.
- Visitors may be asked to follow hygiene protocols (mask, sanitization) before entry.
- Updates on patient condition will be shared directly by the treating doctor at scheduled times.
Billing Information
We believe in absolute financial clarity so you can focus entirely on recovery without unexpected surprises.
- Patients are advised to confirm estimated costs in advance wherever possible — see our Request an Estimate page.
- For insured patients, our insurance desk coordinates directly with your provider for cashless processing.
- Itemized bills are provided at the time of discharge for full transparency.
- For any billing queries during your stay, please reach out to our billing desk at reception.